Um study from Dimension Data indicated that 62% of organizations expect virtual assistants to have a place in their companies within the next two years. Additionally, 58% of organizations expect to begin actively investing in technology that empowers virtual consultants within the next two years. Amazon's Alexa for Business platform has arrived to significantly reduce these investments.
Have you heard of Alexa for Business? We will talk about it in this article. Read on to understand how this Artificial Intelligence solution can boost your team's productivity!
Artificial intelligence as a productivity driver
According to one search from Accenture, Artificial Intelligence (AI) has the ability to increase corporate productivity by 40% or more. Through data collection, automation, decision making and cybersecurity, this technology can increase profitability by an average of 38%. This can help free up valuable time for employees.
There are many benefits of Artificial Intelligence for companies. On the one hand, it has the ability to collect large amounts of data. This is critically important in terms of competitiveness and productivity — instead of forcing employees to use their work hours to manually collect data, simply plug an AI solution into the operation.
Furthermore, it takes time and skill for the data to be understood and implemented correctly. AI programs are able to quickly track collected information and understand patterns that humans simply cannot.
This can increase productivity, giving the company the upper hand when it comes to gaining insights to guide product and marketing decisions. From this collection of data and insights, Artificial Intelligence can provide companies with a forecast of future opportunities and recommendations on how to act.
In general terms, AI boosts productivity on some fronts. Among them, the following stand out:
- customer satisfaction: service via chatbots, for example;
- recruitment and selection: intelligent platforms search for the perfect candidates, freeing HR from the most bureaucratic part;
- Automated work: Machine learning-based solutions make it easy to create and automate processes and activities.
What is and how does Alexa for Business work
One of the most powerful Artificial Intelligence solutions aimed at increasing business productivity available on the market today is Alexa for Business.
Similar to the way it is used in homes around the world, Alexa for Business is an intelligent voice assistant that can complete tasks for users. While Alexa at home is focused on more personal tasks, Alexa for Business is specifically designed to help employees stay organized, answer their questions, and increase productivity.
With Alexa for Business, employers can install shared devices across the workplace. For example, they can be placed in conference rooms and used, among other things, to start and control conference systems. Shared devices can also be placed in other areas such as common areas, meeting rooms, etc.
Additionally, employees can have their own devices in their offices to help them increase productivity by managing their calendars and to-do lists. When used in personal spaces such as an office, employees are considered registered users.
As a registered user, employees can access Alexa for Business on any Alexa device at work or at home. The ability to access Alexa for Business from their home devices allows employees to access their calendar and other personal skills, whether they are in your office or in your own living room.
Alexa for Business setup is a simple process. First, the user registers and sets up their account in the Alexa for Business console. He buys the devices he wants for his business (Echo, Echo Plus or Echo Dot). With them in hand, simply follow the steps in the Amazon Admin Guide to set up the device and start registering individual users.
The Alexa for Business cost consists of two parts. There are monthly fees for each shared device your organization has and how many registered users there are.
If, however, the company only wants to take advantage of Alexa for Business in common spaces such as conference rooms and not have employees using the service in person in their offices or at home, they do not need to have any registered users and can only pay the monthly fee for each shared device you own.
How about, you already knew Alexa for Business? Do you understand how this Artificial Intelligence solution can boost your business productivity? Leave your comment!
