Flexa Support

Choose the path that suits you best below. If you already have a contract with us, use the support portal. If you are not yet a customer and need help with AWS or cloud computing, speak directly with a specialist.

I'm already a Flexa customer.

Open and track your tickets on the support portal, using the SLA from your contract.

  • Opening and tracking tickets
  • Full history of services provided.
  • AWS certified technical team
  • Service within the contracted SLA.

I'm not a Flexa customer, but I need support.

Speak to a specialist now via WhatsApp. We understand your situation and will show you how we can help.

  • AWS environment experiencing problems or instability.
  • Out-of-control cloud costs
  • Migration, backup, or security
  • Second technical opinion without obligation.

Other service channels

Do you prefer phone or email? Both work.

0800 025 8820

Call center, weekdays during business hours.

contato@flexa.cloud

For business matters and general inquiries.

24/7 on-call service

Customers with support contracts can contact us outside of business hours through the portal.

Do you want an AWS partner to take care of your cloud?

We are an AWS Advanced Tier Services Partner. Talk to our team and receive a diagnosis of your environment.