One of the main actions of most companies is investment in technology. The use of applications and tools is one of the ways to optimize the performance and processes of a business. However, if this same system is slow or difficult to use, this investment will be useless. On the contrary, it will increase your debts, as there are no effective results with such a tool.
What disadvantages can your company have with a slow system?
There are several problems that can arise because of a system malfunction.
Whatever the size or niche of the company, it is essential to understand that the technology involved must deliver the results it promises. If the system indicates that it will have faster access to information, this must happen in reality. If the application promises to be better accessible, the design must be intuitive and easy to understand.
One of the most significant losses is in relation to attendance. If your company works in constant contact with the customer, the chances of inconvenience in slow applications are great. It generates stress in customers, who can react badly and tarnish your company's image, in addition to bothering employees, who will have their productivity reduced and will still have to deal with dissatisfied customers.
We must also think about the time, not only of execution, but also of support, spent with slow systems. Whether with a help desk system or a service desk, both will have a demand for time spent and this generates a loss in the end.
Another disadvantage is in relation to the results obtained. An application must develop its functions correctly and this ends up being harmed by the slowness of the system. Not to mention the possibilities of the software. It is worth noting that the quality of the data is as essential as the way in which it is used. Slow system can get in the way of getting effective data.
Resource management is also affected with the slow system. This is because, through the data obtained, it is possible to make a filter to evaluate the performance of hardware and software in operation. In addition, we can observe a more assertive analysis of the problems faced and possible solutions.
If it is an integrated system, such dissatisfaction can be widespread. All sectors of the company will be looking for ways to improve a system that should provide expected results.
The solution lies in investing in APPLICATION MONITORING. These are tests to objectively assess through metrics what is happening with your systems. Through this, it is even possible to obtain important insights for the business. But how to do it?
For starters, look for companies that offer this type of service. Assess the credibility of the place as well as the customer service. Want to know more about our services? Schedule a free evaluation with us or meet our plans and find out which one has more to do with your business and your goals.
